Publications

This page provides an overview of my academic publications and scholarly outputs, organised by type, including journal articles, book chapters, conference papers, and other research contributions. Together, these outputs reflect my work across digital business, Information Systems, surveillance studies, workplace surveillance, digital ethics, and the organisational consequences of data-driven technologies.

Peer reviewed journal articles

Kayas, O. G. (2026) The Fragility of Trust in Digital Workplace Surveillance: Interpersonal and Governance Perspectives, Surveillance & Society, accepted 27.04.2026.

Kayas, O. G. & Zamani, E. D. (2026) Managerial resistance to digital workplace surveillance in a local government authority, Government Information Quarterly, 43(3), DOI: 10.1016/j.giq.2026.102162.

Haldar, D. K., Belal, H. M. & Kayas, O. G. (2026) An Analytical Study on Integrating Artificial Intelligence and Industry 4.0 Technologies for Supply Chain Resilience and Sustainability, Supply Chain Analytics, 14 (100209), DOI: 10.1016/j.sca.2026.100209.

Skoumpopoulou, D., Forster, G., Kayas, O. G., & Robson, A. (2025) Understanding an Enterprise Resource Planning (ERP) System Implementation with a Transforming Organisational Culture, International Journal of Technology, Innovation, and Management, 5(1), DOI: 10.54489/ijtim.v5i1.397.

Kayas, O. G., Ong, C. E. & Belal, H. M. (2025) From Humans to Algorithms: A Sociotechnical Framework of Workplace Surveillance, Digital Business, 5(2), DOI: 10.1016/j.digbus.2025.100120.

Kayas, O. G.,Matikonis, K, Cranmer, E. & Campos, J. P. (2024) Socially Negotiating Privacy Boundaries and Academic Identities, Studies in Higher Education, 47(9), 1241-1252. DOI: 10.1080/03075079.2023.2262507.

Kayas, O. G. (2023) Workplace Surveillance: A Systematic Review, Integrative Framework, and Research Agenda, Journal of Business Research, 168. DOI: 10.1016/j.jbusres.2023.114212.

Matikonis, K. & Kayas, O. G. (2021) Regressive Stamp Duty Land Tax Relief, British Tax Review, 2, 127-130.

Kayas, O. G., Assimakopoulos, C. & Hines, T. (2020) Student Evaluations of Teaching: Emerging Surveillance and Resistance, Studies in Higher Education. DOI: 10.1080/03075079.2020.1725875.

Kayas, O. G., Hines, T., McLean, R. & Wright, G. H. (2019) Resisting Government Rendered Surveillance in a Local Authority, Public Management Review, 21(8), 1170-1190. DOI: 10.1080/14719037.2018.1544661.

Assimakopoulos, C., Antoniadis, I., Kayas, O. G. & Nikolic, D. (2017) Effective Social Media Marketing Strategy: Facebook as an Opportunity for Universities, International Journal of Retail & Distribution Management, 45(5), 532-549. DOI: 10.1108/IJRDM-11-2016-0211.

Kayas, O. G., McLean, R., Hines, T. & Wright, G. H. (2008) The Panoptic Gaze: Analysing the Interaction Between Enterprise Resource Planning Technology and Organisational Culture, International Journal of Information Management, 28(6), 446-452. DOI: 10.1016/j.ijinfomgt.2008.08.005.

McLean, R., Kayas, O. G. & Henderson, A. (2005) Use of the Internet by Health Professionals and Consumer Support Groups: A Case Analysis, Communications of the International Information Management Association, 5(4), 107-112.

Refereed conference papers

Ong, C. E. & Kayas, O. G. & Saicharoen, N. (2026) GenAI-Enabled Dark Data Circularity for Sustainable Intelligence, 30th Pacific Asia Conference on Information Systems, Jakarta, Indonesia, 4 – 8 July.

Ong, C. E. & Kayas, O. G. (2026) From overload to agency: ChatGPT, cognitive load and international students, 34th European Conference on Information Systems, Bocconi University, Milan, Italy, 11 – 17 June.

Kayas, O. G., Ong, C. E. & Belal, H. M. (2026) Sociotechnical surveillance: Mapping the human-algorithm nexus, 11th Biennial Surveillance Studies Network Conference, Université Catholique de Lille, Lille, France, 9 – 12 June.

Abbas, R., Kayas, O. G., Kutar, M., Smith-Nunes, G., & Papagiannidis, S. (2026) Exploring pedagogy and pedagogical transformation from an Information Systems (IS) perspective, 31^st United Kingdom Academy for Information Systems Conference, University of Sheffield, UK, 9 – 10 April.

Kayas, O. G., Ong, C. E. & Jackson, V. (2026) Metaverse Lessons: Matching Expectations with Learning, 31^st United Kingdom Academy for Information Systems Conference, University of Sheffield, UK, 9 – 10 April.

Lai, Y. & Kayas, O. G. (2026) More Than Informational? A Literature Review and Social Competence Design Framework for Healthcare Chatbots, 31^st United Kingdom Academy for Information Systems Conference, University of Sheffield, UK, 9 – 10 April.

Lai, Y., Gallon, R. & Kayas, O. G. (2026) Bytes of Support, Bits of Concerns: A Process Model of the Human-Chatbot Relationship Development for Social Companionship, 31^st United Kingdom Academy for Information Systems Conference, University of Sheffield, UK, 9 – 10 April.

Kayas, O. G. & Zamani, E. (2025) Bias and data justice in algorithmic surveillance: An integrative conceptual framework, Mediterranean Conference on Information Systems, Nantes, France, 2 – 4 October 2025.

Matikonis, K., Graham, B. & Kayas, O. G. (2025) Beyond creative destruction: how firm size shapes the impact of technology investment on employment in skill-deprived economies, Irish Academy of Management, Ireland, 26 – 27 August.

Matikonis, K., Graham, B. & Kayas, O. G. (2025) Market failures and environmental innovation: A firm size perspective in Pre-Brexit UK, British Academy of Management, University of Kent, UK, 1 – 5 September.

Kayas, O. G. & Panteli, N (2025) Surveillance and transparency as parallel systems of workplace analytics, 30th United Kingdom Academy for Information Systems Conference, Newcastle University, UK, 23 – 24 April.

Griffiths, M., McLean, R. & Kayas, O. G. (2025) Parental paradox: navigating the tightrope between digital surveillance and child autonomy in a digital society, 30th United Kingdom Academy for Information Systems Conference, Newcastle University, UK, 23 – 24 April.

Sheombar, A. & Kayas, O. G. (2025) From action research to activist research: digital surveillance in Africa, 30th United Kingdom Academy for Information Systems Conference, Newcastle University, UK, 23 – 24 April.

Kayas, O. G. (2024) Algorithmic management: a surveillance perspective, 10th Biennial Surveillance Studies Network Conference, University of Ljubljana, Ljubljana, Slovenia, 28 – 31 May.

Heald, O. Kayas, O. G. & Tucker, M. (2023) Measuring digital maturity for digital transformation projects in construction: Developing the digital transformation maturity assessment model for construction company operations, British Academy of Management, University of Sussex, UK, 5 – 6 September.

Kayas, O. G. & McLean, R. (2023) The antecedents and outcomes of algorithmic management, 28th United Kingdom Academy for Information Systems Conference, University of Kent, UK, 20 – 21 April.

Arnold, M., Campos, J. P., Nguyen, S. & Kayas, O. G. (2023) Uses and gratifications of humanized conversational agents: A qualitative study of Dutch and South Korean consumers, Etmaal 25^th 24 hours of Communication Science Conference, Enschede, Netherlands, 2 – 3 February.

Matikonis, K. & Kayas, O. G. (2022) How do Barriers to Environmental Innovation Differ from General Innovation? MIRDEC 19^th International Academic Conference on Economics, Business and Contemporary Discussions in Social Science, Barcelona, Spain, 23 – 25 November.

Bouaynaya, W., Mavengere, N. & Kayas, O. G. (2022) Exploring Trust in Mobile Commerce during a Pandemic Crisis, ICEBE2022 18th International Conference on E-Business Engineering, Bournemouth, UK, 14 – 16 October 2022.

Sheombar, A., Urquhart, C., Kayas, O. G. Ndhlovu, T., Lewis, B. & Ravesteijn, P. (2020) Business-like Behaviour and Digital Social Entrepreneurship among ‘Transitioning’ Northern-based Development NGOs, 11th International Conference on Information and Communication Technologies and Development, Guayaquil, Ecuador, 17 June – 20 June.

Theodoridis, C. & Kayas, O. G. (2019) Connecting place managers to places: The challenge of moving beyond tacit knowledge informed placemaking decisions, 6th Corfu Symposium on Managing and Marketing Places, Corfu, Greece, 6 – 9 May 2019 (Winner: Best Paper).

Wilson, D., Nawaz, R., Kayas, O. G., Dancey, D. & Welch, K. (2019) ‘The web is not print’: tracing historical influences on changing web coding practices, 3rd Research Infrastructure for the Study of Archived Web Materials Conference, Amsterdam, Netherlands, 19 – 21 June.

Sheombar, A., Urquhart, C., Kayas, O. G. & Ndhlovu, T (2018) Social Media and Development: Understanding NGO practices and perceptions, Annual Workshop of the AIS Special Interest Group for ICT in Global Development, GlobDev, San Francisco, USA, 12 – 13 December.

Kayas, O. G. & Hines, T. (2018) Surveillance systems in UK Higher Education: A critical analysis of emerging power relations, 8th Biennial Surveillance Studies Network Conference, Aarhus, Denmark, 6 – 9 June.

Wright, G. H., Van Bon, H., Kayas, O. G. & Pyatt, A. (2017) Relationship management: the characteristics of an effective account manager, 5th International Conference on Contemporary Marketing Issues, Thessaloniki, Greece, 21 – 23 June.

Theodoridis, C. & Kayas, O. G. (2017) Place Management decision-making under uncertainty: Evidence from the UK and Ireland, 4th Symposium on Managing & Marketing Places, Corfu, Greece, 24 – 27 April.

Wright, G. H., Van Bon, H., Kayas, O. G. & Hines, T. (2016) Quality and value for sustainable relationships in professional services, 4th International Conference on Contemporary Marketing Issues, Heraklion, Greece, 22 – 24 June.

Kayas, O. G., McLean, R., Hines, T. & Wright, G. H. (2008) The Panoptic Gaze: Analysing the Interaction between Enterprise Resource Planning Technology and Organisational Culture, 13th United Kingdom Academy for Information Systems Conference, Bournemouth University, UK, 9 – 11 April (Winner: Best Paper).

McLean, R., Kayas, O. G. & Henderson, A. (2005) Use of the Internet by Health Professionals and Health Consumer Support Groups: A Case Study, 10th United Kingdom Academy for Information Systems Conference, Northumbria University, UK, 22 – 24 March.

Book chapters

Kayas, O. G. & Wright, G. H. (2018) Knowledge Management and Organisational Culture. In: Syed, J., Murray, P. A., Hislop, H. & Mouzughi, Y. (Eds) Palgrave Handbook of Knowledge Management, 131-149.

Editorials and book reviews

Kayas, O. G. & Wright, G. H. (2017) Guest Editorial, International Journal of Retail & Distribution Management, 45(5), 466-467. DOI: 10.1108/IJRDM-03-2017-0043.

Kayas, O. G. (2017) Electronically Monitored Punishment: International and critical perspectives, New Technology, Work and Employment, 32(2), 192-193.

Media articles

CMBE (2026) Teaching digital ethics on a postgraduate module https://charteredabs.org/insights/knowledge-sharing/teaching-digital-ethics-on-a-postgraduate-module.

AICPA-CIMA (2025) How AI is changing the way companies watch workers, Financial Management Magazine: https://www.fm-magazine.com/issues/2025/dec/how-ai-is-changing-the-way-companies-watch-workers/.

Business Insider (2024) Employers are increasingly tracking staff in the return-to-office world. One academic says surveillance at work has its good, bad, and ugly: https://www.businessinsider.com/employee-surveillance-return-to-office-overwork-positives-negatives-2024-9.

Jackson, V., Ong, C. E. & Kayas, O. G. (2024) Introducing immersive virtual reality into an MSc Management programme, Chartered Association of Business Schools, [online] https://charteredabs.org/introducing-immersive-virtual-reality-into-an-msc-management-programme/.

Liverpool John Moores University (2024) LJMU leading the way in the use of VR in business education: https://www.ljmu.ac.uk/about-us/news/articles/2024/1/17/ljmu-leading-the-way-in-the-use-of-vr-in-business-education.

Inavate (2024 ) Virtual reality in higher education offers an injection of curiosity: https://www.inavateonthenet.net/features/article/virtual-reality-in-higher-education-offers-an-injection-of-curiosity.